Should I ask for a new phone?

[Spudz27]

Today I wanted to switch my second vodafone contract (my fiances phone in my name) to telstra. I was not able to leave work so organised to fax the local telstra dealer my details etc and come in and quickly pick up the phone. So 2 hours pass and I ring and get "oh sorry was supposed to ring you as you were told the wrong contract price" I said I already knew the price was wrong etc etc. He repeated my vodafone number to be ported, to which I replied

"you have it wrong, it is .........."
"o.k" he says,

then proceeds to repeat it wrong again and I told him that it was wrong again,

"Oh yeah sorry man",

by this stage I am thinking I should go in and do this, but I let it go. He says he will ring me soon. So another 1hr goes past and my boss had to go in to the shop, so was going to see what was going on whilst there. So he tells my boss he is almost done and will drop the phone off. By this time I had to go and pick up my daughter from school so dropped round the shop myself.

"yep all done he said, is in provisioning but will be ready to go in 30mins or so".

I check over the contract, glance at the number and see that it all looks good, so I sign and take the phone.

Fast forward to getting home. I am thinking

"great my fiance is going to give me something special tonight lol"

until I go to plug the phone in and decide to re read the contract. The idiot has tried to port the number wrong. It was all fine except 1 number in the middle and as I glanced did not pick this up at the shop when I picked it up, then I thought

"no worries call telstra and sort it out"

It is then I find he has already turned the phone on and re boxed it, I was not impressed at all. Then after 20mins explaining to the telstra moron that this was a second service on my account and not trying to change the one I have he informs me the provisioning process failed because the porting number was incorrect (I had figured as much already) and as such there is no second contract on my account, I have to go back to the shop. By now I am fuming, but I am able to bottle it up and still be polite to the telstra guy.

So now I can't surprise my fiance with her nice new phone on a decent network, but the reason I ask about swapping phone is because it was already turned on and boxed back up. As I have not been able to charge it from scratch how am I to know the battery will be o.k. Just looking for thoughts on this, I am ultra peeved at the moment.