myTax v2015 - what a @#$%$#! joke

[Trump]

For those of you playing at home pondering what this years tax return can fund, sit down if you are standing as the ATO has lost its poo.

They are bleating on that the way to lodge now is via myTax (accessed via the equally woeful myGov portal). I went to do just that and it's now 2 hours since I first attempted the process. Silly old me was thinking, surely this is an isolated incident, just a busy time of year.

WRONG.

The entire myTax system is in meltdown. So much so, it isn't even accessible from the myGov portal right now. There is no timeframe on when it will be fixed, essentially zero feedback from the ATO.

http://www.smh.com.au/technology/tec...07-gi6bru.html

If some of the claims are correct, the ATO needs to be shot, repeatedly. Who the hell thought it was a good idea to have the system set up to handle just 2500 users? Do these effwits not know how many taxpayers submit returns this time of year????

Oh wait, it gets even better. The ATO in their infinite wisdom are canning the e-tax software which shock-horror-disbelief, actually worked. This year is the last year they will run it. And to top it off, they made a good effort of hiding it.

But here's the link for e-tax v2015:

https://www.ato.gov.au/Individuals/I...talling-e-tax/

[uniacidz]

Yeh.

Took me a while to find etax but I did.

I got caught out trying to sort out their stupid mytax web portal or whatever it was that did not work.

If I ain't broke, don't fix it.

Appalling that they still are having issues






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[Yellow_Festiva]

Called them last Friday and all their computers were down... I'll try them again tomorrow and see what happens.

[Itsme]

Typical government, must admit it was a pain to find E-tax download.

[Feathers]

Hopefully it will be fixed by the time I get around to doing my tax. I don't even get back to Australia until mid August.

[burnz]

so why are they getting rid of Etax?

oh and the ATO start mailing cheques on the 16th...

[marty351]

Originally Posted by burnz

so why are they getting rid of Etax?

oh and the ATO start mailing cheques on the 16th...

The cornerstone of any public service is inefficency.

[The Monty]

Tried it on the 4th and thought it was pretty easy. Much quicker than Etax.

[Trump]

Originally Posted by The Monty

Tried it on the 4th and thought it was pretty easy. Much quicker than Etax.

You got lucky. The word on the enterprise IT grapevine today is that there is credibility to the claims that the mytax system was designed for only 2500 connections (hardware and software).

[FPV0137]

My accountant retired nearly 4 years ago. Suddenly my returns magically halved going through other accountants and I'm technologically retarded so online is an abortion waiting to happen.
Just been letting my **** pile up for the last 3 years lol

[Polyal]

The myGov portal is actually a good idea but why on gods name they had to bring eTax into it I dont know. eTax was/is the best thing the ATO has ever done.

I too googled hard to find the old school application and thankgod I did. I did my dads tax on Saturday before they shut it down for maintenance.

Is it still not up? Such a shame...eTax was a great little program.

[cheap]

Ah, so that's where the people who implemented the Queensland Health Payroll system now work....

[burnz]

Originally Posted by Polyal

The myGov portal is actually a good idea but why on gods name they had to bring eTax into it I dont know. eTax was/is the best thing the ATO has ever done.

I too googled hard to find the old school application and thankgod I did. I did my dads tax on Saturday before they shut it down for maintenance.

Is it still not up? Such a shame...eTax was a great little program.

you make it sound I should start seeding it on peer 2 peer..

[Polyal]

Originally Posted by burnz

you make it sound I should start seeding it on peer 2 peer..

If you could get some advertising $$$ out of it then yes. Just dont go popping it up on The Piratebay...LOL

Actually do that it would be hilarious.

[LG17]

I've been trying for a few days but have now given up.

I wonder if I can charge them interest on the money they will owe me?

[Binny]

After a few days trying I gave up trying to log into mytax last night. The MyGov portal works fine, until you try to connect to the ATO site through it.
You other peeps are right, the e-tax download is well hidden, which is strange because MyTax can only deal with basic tax returns, you need to use e-tax for the more complicated stuff.

[Trump]

Originally Posted by Binny

After a few days trying I gave up trying to log into mytax last night. The MyGov portal works fine, until you try to connect to the ATO site through it.
You other peeps are right, the e-tax download is well hidden, which is strange because MyTax can only deal with basic tax returns, you need to use e-tax for the more complicated stuff.

Which begs the question, what the hell are they going to do next year when etax is banished to the ether?

[JAJH]

I downloaded Etax yesterday, did my tax in about a hour, submitted and all done. I had no issues at all. Maybe I was just lucky?

[Kingsley]

Had my tax done at ITP yesterday. I was by the lady doing my tax that maintenance was being performed on the ATO system (new programme) during the normal working hours rendering the system practically useless. The new system is apparently slower too. I was also told the ATO haven't begun processing lodged tax forms yet either (same as this time last year) and won't be until the new system running properly.
Apparently ITP's head office has asked if were possible that maintenance of the system be done at night and for future reference, not to be done in June every year when the ATO are at their busiest.

[JAJH]

Just did my wife's tax since posting my last post and again, no issues. Took about 40 minutes.

[Binny]

Originally Posted by JAJH

Just did my wife's tax since posting my last post and again, no issues. Took about 40 minutes.

There is nothing wrong with e-tax. It's mytax that is the problem.

[The Monty]

Gee I must have been lucky.

[wodahs]

I down loaded etax 2015 and did mine its still there just got to look for it for some reason they arnt making it obvious

[xisled]

The problem apparently will not be fixed for a few days. So the news report said last night.

That MyGov thing is stupid. I tried to log in to the centrelink app attached to MyGov when I had to lodge my paid parental leave. I gave up because it to hard to use and link everything up. They were asking for a CRN number that I had 14 years ago and when I received my last payment.

It was quicker for me to leave work half an hour early, catch a tram to the Centrelink office, wait in line and hand the form over physically.

[Polyal]

Maybe...I have found it very handy and in theory they dont need to mail out letters to those who use the account.

The system has merit...they just need to keep the etax app in the background until its 100%

[sergext]

Mytax is a disgrace. I still can't get it to work. I did the questionnaire which recommends I use mytax and will now not let me use etax. I hate the ato.

[raised by monkeys]

First to take the earnings; like blood out of a stone to do a tax return. Maybe Dutch was named after the ATO?


Jokes aside, Greece though...

[toothless]

i feel that i got ripped off by tax today i got my tax done payed $6258 in tax and only got back 681 minus my 130 fee plus had to pay my wifes fee and was only left with $326 its a ******* joke

[GasoLane]

Originally Posted by toothless

i feel that i got ripped off by tax today i got my tax done payed $6258 in tax and only got back 681 minus my 130 fee plus had to pay my wifes fee and was only left with $326 its a ******* joke

Look on the bright side, next year you can claim both fees.

[devilcv8]

Originally Posted by GasOLane

Look on the bright side, next year you can claim both fees.

Well, he can claim his and his wife can claim hers anyway.