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The Pub For General Automotive Related Talk |
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#1 | ||
Regular Member
Join Date: Jul 2007
Posts: 456
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Never argue with an idiot, they will bring you down to their level and beat with experience every time. |
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#2 | ||
Thailand Specials
Join Date: Aug 2009
Location: Centrefold Lounge
Posts: 49,089
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Ford really needs to kick its dealership network in the ***, if the dealerships are handing out new ****box lemons then there should be no questions about getting them a loan car at no cost as well as getting them a brand new vehicle.
This sort of bull**** does irreparable damage to the brand. |
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#3 | ||
FF.Com.Au Hardcore
Join Date: Sep 2014
Location: Catland
Posts: 3,645
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77 grand. Yowza.
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I6 + AWD |
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#4 | |||
NOT A TOYOTA :/
Join Date: Jan 2005
Location: Eastern Suburbs, Melb
Posts: 2,554
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Quote:
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06 Land Managed to remain in the v8 fraternity |
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#5 | ||
Regular Member
Join Date: Jul 2007
Posts: 456
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A bit more information
https://www.facebook.com/watch?v=1893821947628728
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Never argue with an idiot, they will bring you down to their level and beat with experience every time. |
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#6 | ||
Thailand Specials
Join Date: Aug 2009
Location: Centrefold Lounge
Posts: 49,089
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Last time I checked you bought cars from dealership network and they also carry out maintenance, repairs and warranty work.
The dealership is the one **** farting around this person for months on end with their lemon they sold - give them a loan car to cover the waiting period between getting the new vehicle, get them a new car and get their junk ****box lemon back and claim it back on Ford Australia. It's not the dealerships fault for the lemon but it's 100% their responsibility about how they handle the problem. Customer spent $77,000, its not like they bought a $2 sim card from Coles. Last edited by Franco Cozzo; 11-01-2023 at 11:19 AM. |
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#7 | ||
Regular Member
Join Date: Jul 2007
Posts: 456
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double post
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Never argue with an idiot, they will bring you down to their level and beat with experience every time. |
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#8 | |||
NOT A TOYOTA :/
Join Date: Jan 2005
Location: Eastern Suburbs, Melb
Posts: 2,554
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Quote:
I'd be willing to bet the in the case of 'kicking and screaming' and 'walking 14kms' there'd be far more to the story. You also can't just "get them a new car and claim it back on Ford Australia" either..
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06 Land Managed to remain in the v8 fraternity |
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#9 | |||
Thailand Specials
Join Date: Aug 2009
Location: Centrefold Lounge
Posts: 49,089
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Quote:
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#10 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,909
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Quote:
With all due respect this isn't a dealership problem. This is a Ford Australia problem. In one case one car was away on holidays, the dealer who repaired it was not the selling dealer. Dealerships only have a limited amount of loan cars that are usually booked 4 weeks in advance. Ford Australia should book hire cars for people in these situations. FYI I had a Wildtrak replaced last year after fighting with Ford for 6 months. It wasn't a great experience but I beat them in the end. Didn't have to go to fair trade either. The dealership went over an above to help me, but Ford head office were absolute pigs to deal with denying me my statutory rights over and over until they knew I wasn't going to give in. Corporate bullies they are.
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2022 RAM Laramie 5.7 2023.50 Ranger Wildtrak 3.0 V6 Premium Pack 2024 Everest Sport 3.0 V6 Touring Pack 2024.50 Mustang Darkhorse 6M Blue Ember + Appearance pack ETA Jan 25. |
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#11 | ||
Sprinting Everywhere!
Join Date: Jun 2012
Location: Sydney
Posts: 707
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I had 2 Endura's replaced by Ford Australia, the 2 dealerships we're a pleasure to deal with, Ford Australia on the other hand we're the ones that were horrors, the dealerships are just the meat in the sandwhich
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#12 | ||
BLUE OVAL INC.
Join Date: Feb 2006
Posts: 8,645
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Ive been saying it for almost 2 decades, the parent company is a bloody disgrace and this is hardly surprising.
A fool and their $$,$$$ are easily parted. Now, whens your build date.. ![]() |
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#13 | ||
FF.Com.Au Hardcore
Join Date: Mar 2005
Posts: 5,252
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Terrible advertising for such a new leading model supposing to be 1st in class.
No wonder Hilux back on top and Dmax getting more popular??? |
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#14 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,909
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Quote:
I don't care what anyone says, nothing beats Ranger in the current market.... Sure your always going to get the odd lemon. We have a few of them now and no problems to date except one which had an oil leak on the turbo oil feed. They fixed it easily enough.
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2022 RAM Laramie 5.7 2023.50 Ranger Wildtrak 3.0 V6 Premium Pack 2024 Everest Sport 3.0 V6 Touring Pack 2024.50 Mustang Darkhorse 6M Blue Ember + Appearance pack ETA Jan 25. |
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#15 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,909
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Quote:
Ranger outsells Hilux in the 4x4 market. Its the 4x2 Hilux that is keeping it at the top of the tree. PX3 Ranger is better then current Hilux, next gen is next level. Toyotas are **** and most of the people who buy them are sheep.
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2022 RAM Laramie 5.7 2023.50 Ranger Wildtrak 3.0 V6 Premium Pack 2024 Everest Sport 3.0 V6 Touring Pack 2024.50 Mustang Darkhorse 6M Blue Ember + Appearance pack ETA Jan 25. |
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#16 | ||
\/\/\/\/\/\/\/\/
Join Date: Feb 2006
Posts: 5,701
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#17 | ||
\/\/\/\/\/\/\/\/
Join Date: Feb 2006
Posts: 5,701
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What a load of rubbish this story was. They are both getting replacement vehicles.
My one dealing with Ford Customer Service was great and I was very happy with the outcome. The transmission failed in my PXII when it only had 30000km on the clock and we were in Alice Springs, 1600km from home. Ford paid for our accommodation, taxis and hire car while in Alice, flights for the 4 of us home, hire car at home while the repair was taking place and also flights back to Alice Springs to pick it up. On top of the cost of the repair. I was very happy with that result. So Ford aren't always the bad guy they are made out to be. Back to the story on ACA. Yes unfortunately they have had some issues with their vehicles and has taken sometime for the resolution which is unfortunate. However it seems they are receiving a fair outcome in the end with replacement vehicles. |
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#18 | |||
Barra Turbo > V8
![]() ![]() Join Date: Jan 2005
Posts: 25,804
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Its always stories like this that get blown out of proportion. But stories like yours go un heard of (no offence) Most generally folks that have a 'bad' time are the most vocal, whereas those that dont have an issue dont usually talk about it. Yeah is crap these folks have had some issues ill agree there Typical mainstream media news
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#19 | ||
PURSUIT 250
![]() Join Date: Mar 2009
Location: sydney
Posts: 5,786
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ACA, you got to be a dildo to watch then believe anything on that show. the OG click bait
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#20 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,909
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Quote:
How long ago was this? I found them better to deal with a few years ago then more recently. They seem to have dropped the ball, they were replacing so many cars after the ACCC 10m fine I think it got to the point where it was getting a bit out of control. Try getting Toyota or Hyundai to replace a car, it just doesnt happen.
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2022 RAM Laramie 5.7 2023.50 Ranger Wildtrak 3.0 V6 Premium Pack 2024 Everest Sport 3.0 V6 Touring Pack 2024.50 Mustang Darkhorse 6M Blue Ember + Appearance pack ETA Jan 25. |
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#21 | ||
Peter Car
Join Date: Dec 2004
Location: geelong
Posts: 23,145
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#22 | ||
BLUE OVAL INC.
Join Date: Feb 2006
Posts: 8,645
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You come across triggered, many of last months Ranger count was discounted low end models and fleet deals.
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#23 | |||
Donating Member
![]() Join Date: Jan 2005
Posts: 5,311
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Quote:
I've had Ford Aus replace cars (as you're well aware of) and issue refunds to me which has been great. The dealership dusted its hands off me as well. More reason for Ford to scrap the dealer network and just sell directly. Keep the profits of the sales and then they'll have more money to deal with issues (and loan cars).
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My Ford Family... 2014 GT-F, Manual, Kinetic with Black Stripes 2021 Mustang Mach 1, Manual, Velocity Blue |
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#24 | ||
Donating Member
![]() Join Date: Jan 2005
Posts: 5,311
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Any brand, there are always issues with the first of any series. Series 2 is always a safer option if you're risk adverse. I've been burnt so many times buying first of a series only to see revisions come (from the BA XR8 timing chains made of plastic initially).
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My Ford Family... 2014 GT-F, Manual, Kinetic with Black Stripes 2021 Mustang Mach 1, Manual, Velocity Blue |
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#25 | |||
NOT A TOYOTA :/
Join Date: Jan 2005
Location: Eastern Suburbs, Melb
Posts: 2,554
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Quote:
Many people might think "I got <insert car manufacturer name here> to refund me my money/replace my car" but what they don't see is that the company quite possibly only partially funded that transaction and the franchisee/dealership bore just as big if not bigger brunt of it. Not only that, the dealership in many cases takes the car back on, attempts to continue fixing the issue or does resolve it and then has to on-sell it a second time.
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06 Land Managed to remain in the v8 fraternity |
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#26 | |||
Donating Member
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Posts: 5,311
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Quote:
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My Ford Family... 2014 GT-F, Manual, Kinetic with Black Stripes 2021 Mustang Mach 1, Manual, Velocity Blue |
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#27 | |||
NOT A TOYOTA :/
Join Date: Jan 2005
Location: Eastern Suburbs, Melb
Posts: 2,554
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Quote:
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06 Land Managed to remain in the v8 fraternity |
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#28 | |||
Donating Member
![]() Join Date: Jan 2005
Posts: 5,311
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Quote:
FoA coordinated everything though. They were fantastic to me. The reason I bought them from different locations was because they were either limited editions or first arrivals into the country.
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My Ford Family... 2014 GT-F, Manual, Kinetic with Black Stripes 2021 Mustang Mach 1, Manual, Velocity Blue |
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#29 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,909
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Quote:
The process has changed significantly since you did your last buyback.
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2022 RAM Laramie 5.7 2023.50 Ranger Wildtrak 3.0 V6 Premium Pack 2024 Everest Sport 3.0 V6 Touring Pack 2024.50 Mustang Darkhorse 6M Blue Ember + Appearance pack ETA Jan 25. |
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#30 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,909
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Quote:
Don't really care what you think... dribble dribble. Can you actually back that statement up? Or are you just pulling nose hairs?
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2022 RAM Laramie 5.7 2023.50 Ranger Wildtrak 3.0 V6 Premium Pack 2024 Everest Sport 3.0 V6 Touring Pack 2024.50 Mustang Darkhorse 6M Blue Ember + Appearance pack ETA Jan 25. Last edited by Smoke Pursuit; 11-01-2023 at 06:24 PM. |
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