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The Pub For General Automotive Related Talk |
View Poll Results: Has an automotive business tried to rip you off/deceive you | |||
Yes |
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123 | 83.67% |
No |
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19 | 12.93% |
I thought they did but it was a misunderstanding |
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5 | 3.40% |
Voters: 147. You may not vote on this poll |
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#1 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Perth N.O.R
Posts: 2,149
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Well, I have never had this prob before but there is always the first time. Purchased a car to be used as a shopping trolley late last year and took it to a reputable suspension business to get it checked out as I felt there were some items that needed attention. Turns out that the I was correct and I was glad I negotiated the price down because of the items i suspected. Needed need front shocks, need pads front and rear, discs front and rear needed machining badly and some bushes needed replacing.
Well I recently took the said vehicle to another 'reputable' business to get the 200k km service done, they come back to me with a list of things wrong with the car, 'inlcuding' front shocks worn WTF!!! So I go home thinking that's not right, I am sure I had them replaced etc etc. Went through the filing cabinet, found the invoice and sure enough I have paid for new shocks already. So I got the torch out (was at night obviously) and had a look at the front end and they are brand new front shocks. I am thinking what the hell are they trying to pull?? Anyone else had this type of experience?? I am seriously considering calling them and discussing it with them. Unbelievable. ![]()
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FM Mustang GT, manual - Daily driven Live, Love, RACE SOLD: AU III XR8 Quote:
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#2 | ||||
FF.Com.Au Hardcore
Join Date: Mar 2006
Posts: 2,021
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#3 | ||
I am Groot
![]() Join Date: Dec 2007
Location: Burnett Heads, Qld
Posts: 6,840
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In response to the thread title that is exactly what "some" of them bank on...
The trick though is for them to show true remorse when they have been caught out so they don’t lose your buisiness...
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.. ![]() ![]() ![]() ![]() "Those were the days when the cars were cars, they weren't built out of an Ikea pack like they are now and clothed in plastic; they were real cars." John Bowe |
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#4 | ||
Za Dom spremni
Join Date: Dec 2005
Location: Adelaide
Posts: 1,759
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even though you had them replaced they could still be shot.
When I had my XR8 lowered with new shocks, a few weeks later I found the right rear to be faulty. I had to get a Pedders diagnostic chart done to prove it before the original mob would replace it....but yeah it is possible. i guess if it doesnt feel "wrong" to you like it did for me, youre probably ok.
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2017 red mustang GT manual XB coupe 351 4spd sunroof onyx black XBGT 4 door Sunroof apollo blue AU III XR8 red ute Last edited by anto; 07-04-2011 at 10:45 AM. |
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#5 | ||
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Join Date: Mar 2006
Location: Brisbane
Posts: 6,197
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Local but very large Ford Dealer tried to convince me he had taken the valves out of my GT without taking the head off. When I challenged him he said "you don't need to on these".
I told him not to touch my car again and had it collected by truck that day... |
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#6 | |||||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Perth N.O.R
Posts: 2,149
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Quote:
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FM Mustang GT, manual - Daily driven Live, Love, RACE SOLD: AU III XR8 Quote:
Last edited by GTENVY; 07-04-2011 at 10:56 AM. |
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#7 | ||||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Perth N.O.R
Posts: 2,149
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FM Mustang GT, manual - Daily driven Live, Love, RACE SOLD: AU III XR8 Quote:
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#8 | ||
Landau Tragic
Join Date: Aug 2010
Location: Sydney
Posts: 1,094
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You can do a basic test on the shocks yourself. It's the same as what they do anyway. Stand on each corner of the car and bounce it down with all your weight. The car should bounce back up above normal height and then drop back down to normal. If it keeps bouncing up and down for more than that, then you are having issues. Maybe your rears are gone and they mistakenly wrote front? Just test it yourself first to be sure.
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STOLEN Cosmic blue Landau. Engine and Vin no: JG70PU12931K. Please pm me if you have any info |
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#9 | ||||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Perth N.O.R
Posts: 2,149
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Quote:
Well if that the case, they are fine. They actually said both front and rear are shot. I have done this same test with the rears and they are also fine, as the suspension business also suggested in Dec last year.
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#10 | ||
Landau Tragic
Join Date: Aug 2010
Location: Sydney
Posts: 1,094
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Well in that case, feel free to tear 'em a new one. Could be quite amusing hearing them justify themselves. I wonder if the apprentice will get blamed?
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STOLEN Cosmic blue Landau. Engine and Vin no: JG70PU12931K. Please pm me if you have any info |
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#11 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Perth N.O.R
Posts: 2,149
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Just out of interest, I have added a poll. I have not mentioned names and I certainly am not suggesting people name and shame but I think it would be interesting to see if many other people have experienced something similar.
Let the polling begin lol.
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FM Mustang GT, manual - Daily driven Live, Love, RACE SOLD: AU III XR8 Quote:
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#12 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 12,077
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Quote:
Your "new" shockies may be faulty or just plain rubbish, assumption is the mother of all fu........ |
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#13 | ||
FF.Com.Au Hardcore
Join Date: Jun 2010
Posts: 589
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If it is a dodgy business ask for the advice in writing and then contact consumer affairs -
http://www.commerce.wa.gov.au/Consum...complaint.html and help to prevent future rip-offs. Evil flourishes when good men stand by and do nothing ............... |
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#14 | |||
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Join Date: Mar 2006
Location: Brisbane
Posts: 6,197
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#15 | ||||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Perth N.O.R
Posts: 2,149
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FM Mustang GT, manual - Daily driven Live, Love, RACE SOLD: AU III XR8 Quote:
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#16 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 12,077
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Quote:
Just in case.... |
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#17 | ||||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Perth N.O.R
Posts: 2,149
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Quote:
LOL, the list was very short to be honest, I was expecting that but only had four items that required attention ![]()
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FM Mustang GT, manual - Daily driven Live, Love, RACE SOLD: AU III XR8 Quote:
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#18 | |||||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Perth N.O.R
Posts: 2,149
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FM Mustang GT, manual - Daily driven Live, Love, RACE SOLD: AU III XR8 Quote:
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#19 | |||
FF.Com.Au Hardcore
Join Date: May 2006
Location: In my happy place
Posts: 5,432
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Quote:
no like every perfession there are some not so great people in it, but most are trying to make an houst living. Ive fitted new shocks and had them US out of the packet whats to say your 12 months old ones arnt NBG? I would think he also looked under the car and well if the shocks looked new do you think he would try to pull a shifty? (I suspect not) Just casue you seem to think they are OK doesnt mean they are? do YOU have any sort of mechanical training? again I suspect not other wise you probably would have doen the work your self. I look forward to finding out what happens please keep us informed
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Pariahs C.C. What could possibly go wrong I post images with postimg.cc (so I don’t forget) |
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#20 | ||||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Perth N.O.R
Posts: 2,149
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Quote:
The reason I question the shocks being 'shot' as the mechanic put it, is that they were only fitted in Dec last year, four months old. I noticed a huge difference when they were fitted because the old ones were so badly worn. Who knows maybe they are faulty, I'm sure if they are that Pedders will replace them. And yes I do have some mechanical knowledge, I do not have anywhere to work on my cars atm because I am renting, and until I purchase my own property and get my own shed again I will have to continue to paid someone else to do the work unfortunately.
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#21 | |||
Za Dom spremni
Join Date: Dec 2005
Location: Adelaide
Posts: 1,759
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Quote:
thats exactly what I did, though it cost me about 15 bucks or so back then.
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2017 red mustang GT manual XB coupe 351 4spd sunroof onyx black XBGT 4 door Sunroof apollo blue AU III XR8 red ute |
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#22 | |||
FF.Com.Au Hardcore
Join Date: May 2006
Location: In my happy place
Posts: 5,432
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Quote:
I know guys with no formal training that can out spanner me any day of the week, and others who get their "knowlege" from reading KB's workshop in Street Machine and Ask Smithy in the weekend paper from personal experance it tends to be the latter that $hi7 can the tradesmen these are the guys that say I took my car to the mechanic and it ran worse when I got it back, but i got out my Kmart 37 peice tool kit and fixed the tune, now shes funning perfect and its sitting there ideling on 5 cylinders You may be right and this guy might be trying to take you for a ride but I will defend most spanner ******* as decent hard working people
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Pariahs C.C. What could possibly go wrong I post images with postimg.cc (so I don’t forget) |
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#23 | ||
Regular Member
Join Date: Nov 2006
Posts: 282
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Generally a qualified tradie is better than a weekend spanner as he should be capable of correct diagnosis of a problem, not just disassemble and reassemble a giant jigsaw puzzle.
Yes I am a tradesman with quals in post trade diesel and a Mech Eng. but frankly I can't be bothered doing my own services. The local Ford dealer wanted almost $400 for a simple A service - I believe about 40 minutes work. The B service was over $500 and heading pretty much for $600. Told them where they could shove it. I won't go back.
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__________________________ They call it a rort when they're not in on it Mark |
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#24 | ||||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Perth N.O.R
Posts: 2,149
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Quote:
I understand your point and I am no mechanic but, I have been 'playing' with cars since I was 17, had a few mates that have been mechanics, fitters etc and I learned alot from them. They have help me learn heaps over the years and been a big part of the knowledge I have today. I've done engine swaps, auto to manual conversions, clutch replacements, water pump replacements, manifold swaps, spring and shock swaps on older cars (XB and XF). And if I dont know I ALWAYS ask but I'm not afraid to get in and have a go. The fact remains. I have had the shocks replaced only four months ago and I have then been told they are shot. This is not about my mechanical knowledge and it doesnt have to be. I am not having a go at all mechanics, I think its pretty strange that a pair of shocks are buggered after only four months and they were fine before hand. Anyway Pedders will have to sort it out and I'll post up the result.
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#25 | ||
* 1973 ZF Fairlane 500 *
Join Date: Sep 2009
Location: Top End N.T.
Posts: 939
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Myself being a qualified Mechanic i would also agree with a combination of two above made suggestions.
1= Get a pedders free suspension test from a different pedders outlet than the store that originally replaced the shocks. ( That way there will be no conflict of interest that they will say "no, they tested all ok" - just so they don't have to warrant them ). Realistically they should have no problem with a potential claim - but i'd still say to go to another "independant" store just to avoid that possibility. Then after that test it may be worth going back to the original store for their test outcome as well. As it is free, it will only be some lost time. Don't tell them you have been to another store - that way you can have 2 results to give you a confident outcome. ( hopefully they don't confilct each other ! lol ). 2= Depending on the outcome of above will tell you if that other workshop is incorrect. If so then ask for a written report / quote. Even if they were to go that far into it, the only way you would have a "case" is if they then booked it in to do the job & then actually charged you for it but don't replace the shocks. Nothing short of that would have a hope of standing up. Not saying that is right, but that's just the way it works. I would also agree that it would seem very unusual to try a "genuine shifty" when they would be able to clearly see that the shocks look new already. If that was the case then it would make one of those good ACA stories with the hidden camera. Funny if you're not the customer involved - and if you are a genuine honest Mechanic like 99% of us trying to make a living. I want to see these guys shut down as much as the next guy - but as said above also, happens in all different trades or walks of life - always will be a few bad eggs. Anyway - keep us posted with progression. |
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#26 | ||
FF.Com.Au Hardcore
Join Date: Dec 2007
Location: Ballarat
Posts: 2,123
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Similar sort of thing happened trying to get my mercury roadworthied. Dont stress yourself, just go somewhere else, what do you expect to achieve jumping up and down? Simple fact is I'll go out of my way to avoid that workshop and their idiots in future and you should do the same.
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#27 | ||
FF.Com.Au Hardcore
Join Date: Aug 2010
Location: Melbourne
Posts: 1,580
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Will not go back to my local blue oval dealer after my first service with my Falcon. $700(payed) and a further ($450) they suggested for something else =totaling $1150. I later found out it could of only been a $400 service and the suggested $450 was about a $50 fix.
I bet they knew this but purposely tried to squeeze money out of me. Therefore deceiving |
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#29 | |||
Browsing here and there..
Join Date: Aug 2009
Location: Melbourne, Victoria
Posts: 2,075
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#30 | |||
Guest
Join Date: Feb 2007
Location: Gods Country
Posts: 16,258
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Quote:
anyway back on topic ........... |
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