metal wire found in new K&N filter. WARNING

[Pedro]

Originally Posted by XRX

I thought that the supplier and manufacturer might actually be interested in a part that slipped through their quality assurance, I thought they might actually try and prevent it from happening again. Isn't that part of a good QA system, to take customer feedback?

I'm 100% with you XRX, and am surprised at the attitude of some Forum members. Having been a manufacturer and wholesaler myself, I am surprised at K&N's rather casual attitude in their response. If I was the manufacturer/distributor I'd be vert gratefull you reported the problem and say so in my response.

[XRX]

I think I'll pass this thread on to Ford Australia, it'll save them heaps in R&D. They can just sell you guys any piece of junk and you guys will never complain! And if anyone does complain, you'll tell them to keep quiet anyway!

You guys must be the best customers in the world! Too scared to complain about anything!

[XRX]

Originally Posted by JADED6

Big macs are handmade. They're not assembled by robots on a production line/conveyor in a factory. (does this mean you wont find wire or a ИИИИroach? NO) but you cant use that as an example.

As for the responses you received from rocket & K&N, they seem quite good to me. They didn't blow you off and most importantly they actually bothered to reply to your email and didn't just think, "you've already spent your money who cares" like a lot of places.
Thanks for sharing, no one is having a go at you for the fact you told us about this.
PS- I doubt the bit of wire would have buggered your engine.
If I decide to leave my free wire there I'm sure if wont get past the MAF.

I'd hate to upset you, but BigMac patties are not handmade!

[XRX]

Hey, I think I'm getting into the swing of this forum thing!

[XRX]

Originally Posted by Pedro

I'm 100% with you XRX, and am surprised at the attitude of some Forum members. Having been a manufacturer and wholesaler myself, I am surprised at K&N's rather casual attitude in their response. If I was the manufacturer/distributor I'd be vert gratefull you reported the problem and say so in my response.

Don't try too hard with your products, these guys will cop anything.

[phat_stak_tipa]

its alright XRX these forum blokes get a little bit fired up at times u just gota tell the grumpy ones to stick it....hahahahaha

[phat_stak_tipa]

Originally Posted by SSBUB

yeah its in ls1.com aswell...and i will respond the same...some oil elements are nasty lil buggers and i question if they give any peformance increase...i once asked a chick in Repco and she rekon she put one on her VT and gained 5rwkw....bwwahahahahaha

yeah thats common knowledge SSBUB didnt u know that when u put a fake clubsport kit and hsv sticker and a filter on a stock v6 that u actually increase the engine performance up to that of a GEN3........

[flappist]

Originally Posted by XRX

Hey, I think I'm getting into the swing of this forum thing!

Lets see.....
38 posts in this thread, 12 by you....

There is a special name for this

[MoreHPformyXR6]

Originally Posted by flappist

Lets see.....
38 posts in this thread, 12 by you....

There is a special name for this

Ammuse me please on this Sunday morning & please let me know this special name?

[LUXO_8]

P _ _ t W_ _ r _

you fill the gaps

[rapidxr6]

Originally Posted by flappist

Lets see.....
38 posts in this thread, 12 by you....

There is a special name for this

Thread whore??? is that the name ur looking for flappist? :hihi:
: think i'll go get me a roach burger.
And as for the K&N filters, i havn't put one in the XR as yet but have never had a problem with the qaulity of their products in the past.

[Davo3460]

This is precicely the reason for poor workmanship u people are prepared to accept it
what do u think the people from k&N would say if your money was slightly faulty ya bunch of numbnuts

[LUXO_8]

no, its not acceptable......but as has been mentioned a gazillion times,

YOU SHOULD ALWAYS INSPECT A NEW PART BEFORE FITTING IT and not just slap it in at the trust of someone else.....

thats common sense....
we've thanked him for the warning,


i think this thread has run its course now

[SpoolMan]

The Info is here for all to see, nothing more to be said as we seem to be losing our way..
.
CLOSED

[Laminge]

Originally Posted by MADNC_8

P _ _ t W_ _ r _

you fill the gaps

Ummmmm
MADNC_8
347 taking sweetarse time

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