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View Poll Results: Have you had any problems with your DSG Auto, Focus or Fiesta? | |||
Had a problem now its fixed by the dealer |
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11 | 15.71% |
More than 1 promblem with still ongoing issues |
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13 | 18.57% |
More than 2 promblems with still ongoing issues |
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11 | 15.71% |
3 or more problems with still ongoing issues |
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13 | 18.57% |
Never had any issues with my DSG Auto |
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22 | 31.43% |
Voters: 70. You may not vote on this poll |
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#541 | |||
FF.Com.Au Hardcore
Join Date: Apr 2014
Posts: 606
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Quote:
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#542 | ||
Regular Member
Join Date: Jul 2012
Posts: 497
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http://www.abc.net.au/news/2018-04-2...onduct/9699474
Possible replacement car if an independent panel decides yes. Register now if you are eligible. |
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#543 | |||
Regular Member
Join Date: May 2016
Posts: 255
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Quote:
But looking at the poll results above and the 31.43% of people that never had a problem,most probably never knew they had a problem. |
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#544 | ||
FF.Com.Au Hardcore
Join Date: Oct 2010
Location: W.A.
Posts: 1,713
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Nope, just means not all of the gearboxes faulty. We've had two with no problems. It helps, I believe, if you don't do the "creep" in stop-start traffic. In other words, "it's the way you drive" may be true in some cases.
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His: 2019 Ford Focus SA Trend with Driver Assist Pack: 1.5 Ecoboost 3-cylinder (yes, 3 cylinders!), 8-speed automatic in Ruby Red. ![]() Hers: 2020 Ford Puma JK: 1.0 Ecoboost 3-cylinder, 7-speed DCT in Frozen White. Last edited by In Focus; 26-04-2018 at 10:16 PM. |
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#545 | ||
Regular Member
Join Date: Jul 2012
Posts: 497
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A court of law has found that “its the way you drive” to be untrue. $10 million dollars of untruth.
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#546 | ||
FF.Com.Au Hardcore
Join Date: Oct 2010
Location: W.A.
Posts: 1,713
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I'll say it again, not all are faulty.
Yes, some are, maybe even a majority, but not all.
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His: 2019 Ford Focus SA Trend with Driver Assist Pack: 1.5 Ecoboost 3-cylinder (yes, 3 cylinders!), 8-speed automatic in Ruby Red. ![]() Hers: 2020 Ford Puma JK: 1.0 Ecoboost 3-cylinder, 7-speed DCT in Frozen White. |
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#547 | ||
FF.Com.Au Hardcore
Join Date: Apr 2014
Posts: 606
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Rex Gorell ,good luck they did nothing for me,worst dealer in the world and reason I would never support ford again
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#548 | ||
FF.Com.Au Hardcore
Join Date: Apr 2014
Posts: 606
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Good to see they got what they deserved ,not just the fine or the hundreds of customers that will never buy a ford again they have now had there brand tarnished and hundreds more people will not consider a ford because of there actions in feeding customers with a legitimate warranty claim a bunch of bull****.
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#549 | |||
Regular Member
Join Date: May 2016
Posts: 255
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Quote:
BUT we drive the car,the car doesn't drive us. If slow stop and go in gridlocked traffic for ten kilometres is what is required of our daily drive it should be upto the task. What other car can you mention that requires the driver to accomodate the car? |
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#550 | |||
Regular Member
Join Date: May 2016
Posts: 255
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Quote:
Due to the issues I traded my manual focus on a Mazda cx3 for my wife and took her car(what a mistake)lw mk2 focus. The younger daughter didn't like the way my older daughters fiesta drove so she bought a Renault (still can't believe that). Out of 4 of my family 3 still now have fords(the Mazda was ditched within 2 Years). My wife and I have owned fords since we were 17years old and we/her have deviated from the loyalty of ford because of the dct issue. It's taken a toll but we can't help but own anything else but a ford,it feels like home. |
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#551 | ||
FF.Com.Au Hardcore
Join Date: Jul 2008
Location: Melbourne
Posts: 804
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when they were locally made they had some loyal followers but now everything is imported so there is not the same sense of loyalty. Add a few bad quality control issues in the falcons and the dual clutch in the small cars and disappointment wins out. In the 70's I watched each bathhurst race and followed the falcons.
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#552 | |||
Regular Member
Join Date: May 2016
Posts: 255
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Quote:
All wounds heal with time,it's just how big the wound is. |
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#553 | |||
FF.Com.Au Hardcore
Join Date: Oct 2010
Location: W.A.
Posts: 1,713
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Quote:
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His: 2019 Ford Focus SA Trend with Driver Assist Pack: 1.5 Ecoboost 3-cylinder (yes, 3 cylinders!), 8-speed automatic in Ruby Red. ![]() Hers: 2020 Ford Puma JK: 1.0 Ecoboost 3-cylinder, 7-speed DCT in Frozen White. |
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#554 | |||
Regular Member
Join Date: May 2016
Posts: 255
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Quote:
Here in Australia if you left a few car lengths in front of you another car from an adjoining lane will fill that gap. Again driving style or country the peice of **** gearbox is a fail. |
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#555 | ||
Regular Member
Join Date: Jun 2013
Posts: 146
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According to the news releases –
FORD Australia has been slapped with a record $10 million fine by the Australian Competition and Consumer Commission for “unconscionable conduct” for failing to fix dodgy transmissions on 10,500 cars made between 2011 and 2015. “In most cases, Ford refused to provide a refund or no-cost replacement vehicle to consumers, even after vehicles had undergone multiple repairs that had not resolved consumers’ complaints,” said Mr Sims. Under the deal agreed to by Ford and the ACCC — and approved today by the Federal Court — Ford Australia says it will establish an independent complaints review program “for customers who requested, but did not receive, a refund or no cost replacement vehicle between 1 May 2015 and 1 November 2016.” Wow – so only those owners “who requested, but did not receive, a refund or no cost replacement vehicle” seem to be in line for some compensation. How about all the other LW owners – every LW owner has suffered financially because the LW vehicle is now not worth as much as a trade-in or a private sale because of the problems associated with the transmission. All LW vehicles are tarnished. Most original owners would not have been in a position to trade-in or sell a virtually new vehicle. I imagine most (including myself) just wanted a fix for their vehicle and followed the obfuscation provided by Ford. Nothing has been said about what is happening to owners who are still having problems. Seems as if Ford is getting off quite easily overall. |
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#556 | |||
Starter Motor
Join Date: Sep 2017
Posts: 13
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Quote:
Its a dream car.. EXCEPT FOR THE SERVICE ACTION issue. 14M01 AND 14m02... Extended out to 10 years now. 250,000 baht or around 11,000 aussie dollars. I am currently battling with the dealers and customer service to fix the thing. Fourth attempt in 20 days...Clutch and seals already done. IMO... Its the TCM. needs replacing... Its listed as a field service action at no cost to the owner. warranty extended to 10 years on several models... They want to take the clutch packs out again. I WANT THE TCM replaced.. its the electronic module that actuates the clutches and gear changes. Plus all the other silly things that happen. NO START. Its trying to find park or neutral.. NO CLUTCH DISENGAGE WHEN BRAKING TCM WHIRRING AND CLUNKING EVEN WHEN ENGINE NOT RUNNING CHECK ENGINE LIGHT ON HOLDING ONTO LOW GEARS UP TO 4000rpm.. EXCESSIVE FUEL USE. LOSS OF ADAPTIVE LEARN MEMORY... Back in the workshop for three days again tomorrow.. At least I get tea and cakes now while waiting...lol. |
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#557 | ||
Starter Motor
Join Date: Jul 2014
Posts: 18
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It’s the TCM %100
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#558 | ||
Starter Motor
Join Date: Sep 2017
Posts: 13
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Agree.
I'm an ex Ford warranty and policy audit engineer. Plus trainer and assessment before I was packaged out. Its like its a routine that they go through. The module is made by continental. They are just releasing the 6th iteration of the mods. Its a recorded field service action. I just dont know why tgey dont fit a new TCM. |
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#559 | |||
FF.Com.Au Hardcore
Join Date: Mar 2013
Posts: 7,640
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Quote:
What years were you doing that job? |
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#560 | |||
Starter Motor
Join Date: Sep 2017
Posts: 13
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Quote:
I keyed in the vin and it showed 14M01 and extension of the 14M02 for 10 years. Certain models. |
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#561 | ||
Starter Motor
Join Date: Sep 2017
Posts: 13
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[QUOTE=dallen52;6136201]2003 to 2006. Australia and NZ.
I keyed in the vin and it showed 14M01 and extension of the 14M02 . Screenshot_20180411-223635.jpg |
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#562 | ||
Starter Motor
Join Date: Sep 2017
Posts: 13
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Additional uploads re 14M01 and 14M02
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#563 | |||
Starter Motor
Join Date: Sep 2017
Posts: 13
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[QUOTE=dallen52;6136212]
Quote:
3 days in the workshops and they came back to me saying. They think the clutch selection fork needs replacement. About $1000 and not part of the warranty extension. I said i think they are WRONG. They have me by the proverbial short and curlies. What if its not that? |
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#564 | |||
Regular Member
Join Date: Jul 2012
Posts: 497
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[QUOTE=dallen52;6137254]
Quote:
Might cost you though. Although if it does turn out to be the fork, an independent non Ford mechanic will be cheaper. |
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#565 | |||
FF.Com.Au Hardcore
Join Date: Apr 2014
Posts: 606
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[QUOTE=dallen52;6137254]
Quote:
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#566 | ||||
Starter Motor
Join Date: Sep 2017
Posts: 13
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[QUOTE=kazawaki;6137343]
Quote:
[QUOTE=dallen52] Quote:
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#567 | ||
Starter Motor
Join Date: Sep 2017
Posts: 13
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#568 | ||
Starter Motor
Join Date: Sep 2017
Posts: 13
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[QUOTE=dallen52;6137775]I bit the bullet and had the selector fork replaced.
The car is learning again. 250 km so far. But bangs and rattles in low gears, plus shudders in reverse. High speed when you get there is great. Remembering that this is a two stage gearbox with two clutches and a tcm which makes it think it's automatic, I still fall back on my 30 plus years in automotive engineering and lean towards the TCM. Just beats the hell out of me why Ford is still reluctant to fit a replacement? Especially when it has a field service action listed under extended warranty. 14M02. I now have a meeting with the dealer and Ford customer service to see what they think about next... I have also asked for recompense for out of pocket and parts I have paid for that made no difference. Oh I must add that something ?.. caused it to drain the battery and lose the tcm memory the other day. Car was on level 4 in a multi storey Car park. It was an interesting recovery and two truck job. New battery fitted. TCM re programmed again. Plus towing. My cost again... I also said to Ford buy the car from me, because I can't sell it and certainly cannot rely on it. |
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#569 | |||
Starter Motor
Join Date: Sep 2017
Posts: 13
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[QUOTE=dallen52;6146054]
Quote:
Captains log... haha. Well they agreed to replace the TCM. Three of us drove around at low speed. TCM. TCM. Next Thursday morning its fitted. Then i have to do battle to get the money reimbursed for the clutch selection fork that wasn't needed. But replaced at my cost. Stay tuned. |
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