1 up for ford used sales

[Ibrox90]

SO i had a few issues with the service department at my ford dealer.

They refused to fix fault under used car warranty stating they couldnt find fault.

SO i thought Id bulls**t the dealer the same whay they bulls**t us.

i basically said i had no issues with him and wanted to buy another car for the missus from him the only thing holding me back was the treatment i got from the service department. Then i said very deliberatly and very off hand "these guys are costing you money"

Unsuprisingly 2 days later i get a call from the Service manager asking what the issue was. so i explained some of the issues with the car. and the car gets booked in for today (14/7/09).

SO i go and drop it off this morning and give the service advisor my printed out list of faults. he says "theres a few on this list i dont have on the booking sheet, we'll call you in the LIKELY case we probably cant do it."

So i gave him the keys and pottered over to the Used cars section looking at FPV's (phoons and GT's) to kill time while i waited for a bus to get home. 5 minutes later the service advisor walks over to used cars saying that the service deptartment wouldnt fix these issues. (at this point im hiding behind a GT-P trying to listen in) 4 used sales guys then turned round and said "well if you had done it right the first time as arranged b4 the pick up of the car we wouldnt have this problem" the service guy fired up and a shouting match began the young sales guy (about 22) that sold me the car said in an elevated voice "look mate, this guys 18, payed thru the nose and its his pride and joy, so just fix it" :

Its good to see the ford sales guys fighting in my corner. Hopefully shes all fixed later on today.

P.s bit long winded but hey