Car transporters thrashing cars?

[XCwillo]

So as a few of you would know i joined the Army at the start of the year, left the car to my dad in brissy to have some work done, and on the 30th of last month, was picked up by Toll, and delivered to my base in Victoria on wednesday.

Now when the ute left brissy, she was running beautifully, my dad even took a video and just hearing it over the phone it sounded so smooth and excellent. The speedo reading then was 11,541.

Car gets off trailer at my base 14 days later. Tappets are loud as HELL, wobbly noise, sounds like a drive shaft hitting something or being loose in the gearbox, fuel float was high as hell and when over 1500 revs would fart out because of how rich it was, coolant leaking from head, almost un-drivable. Speedo reading 11,560

Now I'm non the wiser as to how the whole delivery proccess goes, but im pretty bloody sure there is no way in hell thay can drive 20 odd k's just getting it off one truck to another.
Very
Bloody
Angry
What do I do?
I dropped it off at a well known dyno that very night and picked it up this arvo, runs better but still shudders around and acts crap...

[gregaust]

Shoulda turned the rev limiter right down Trust no one

[BLKWDW]

I work for ceva a car carrying company doing the melb to syd run. I cant say how toll do there drop offs but when i pick up a car from melb i'll drive it no more then 50 to 100mtrs to be loaded on the truck. When its unloaded they get parked in a bay for incoming cars then once checked over are moved to another part of the yard for outgoing cars. All up a car will be lucky to do a 1km of driving between being picked up and dropped of. Now i dont know if they run straight from brissy to melb(we dont) but even if the car was swapped from truck to truck in syd it would be lucky to have 3kms put on it. i have heard of certain drivers for certain companies pulling up at back roads and unloading cars and taking them for drives but i thought it was just all hear say.

Next time go with ceva.

[RIPGMH]

Originally Posted by BLKWDW

I work for ceva a car carrying company doing the melb to syd run. I cant say how toll do there drop offs but when i pick up a car from melb i'll drive it no more then 50 to 100mtrs to be loaded on the truck. When its unloaded they get parked in a bay for incoming cars then once checked over are moved to another part of the yard for outgoing cars. All up a car will be lucky to do a 1km of driving between being picked up and dropped of. Now i dont know if they run straight from brissy to melb(we dont) but even if the car was swapped from truck to truck in syd it would be lucky to have 3kms put on it. i have heard of certain drivers for certain companies pulling up at back roads and unloading cars and taking them for drives but i thought it was just all hear say.

Next time go with ceva.

Mate I'm sure your responsible but my ute got delivered to Brisbane had an additional 15k's was covered in mud and ceva did nothing about it.

[Bundy]

Use the tools you have at hand, you can get Legal advice from the Army Div staff, FOC or they will arrange civillian legals, again should be no cost to you.
Front Tool with a letter of demand saying pay up or see you in court. Let the fun begin.

[Addz08]

Rear tyres scuffed up??

[kenz]

one reason I have a valet tune so my car cant be revved over 3k if I drop it off to someone I dont know. I guess that isnt really possible for you though but I would be seeking legal advice, perhaps even finding out from them what their process is and how they managed 20kms

[Peter B - CV8]

Did you take a photo of the speedo before transport - otherwise it's "your word against their's". Sounds to me as though it got a good thrashing ....

[LTDHO]

Should have put the carby in the boot!

[falconhell74]

mate had his 72 mustang grande sent from brissy to makay got the runaround, went to there yard on the weekend to see if he could take it home from there , no one was there but he could see his car in the middle of yard with big black burnouts all around it, when he got the car on the following tuesday back tyres half bauld, needless to say not happy, but ended up he couldnt do stuff all about it.

[Zero_PSI]

That is actually really unusual. Don't the army use Toll? Toll are very proffessional and very strict on the company policy in my experiences.

[AWD Chaser]

Originally Posted by Zero_PSI

That is actually really unusual. Don't the army use Toll? Toll are very proffessional and very strict on the company policy in my experiences.

Defence use Toll, but Toll sub contract out to other companies... I got moved with Wridgeways and vehicles with some other mob...

[ebxr8240]

15k's = 60 runs at the drags..
Hmm ?? Check valve springs...

[Feathers]

A workmate of mine had a drag car picked up from SA, and brought to Sydney, and found it was damaged by the car loaded in front of it.
He'd been to SA to view it before purchase, but didn't have photos, and therefore couldn't prove anything. Ceva didn't want to know about it.

[AU Mont]

Originally Posted by Feathers

A workmate of mine had a drag car picked up from SA, and brought to Sydney, and found it was damaged by the car loaded in front of it.
He'd been to SA to view it before purchase, but didn't have photos, and therefore couldn't prove anything. Ceva didn't want to know about it.

well ceva does a condition report when the car is dropped off, and whoever drops it off has to review the report and sign off on it

perhaps the car was dropped off already damaged?

[BLKWDW]

Originally Posted by AU Mont

well ceva does a condition report when the car is dropped off, and whoever drops it off has to review the report and sign off on it

perhaps the car was dropped off already damaged?

Thats not how i do it. We have to go over the car before loading and if any faults are found we have to report prior to loading. If there is a fault we sign to say it has been reported to cover our ****. Once its is dropped of the yardys go over the cars again and unless the is damage they have found i dont sign a thing.

Also how much work do you think you would get as a private car transporter with your own truck. Looking into it now with just a small rigid tilt tray for local transportation and small machinery.

[AU Mont]

Originally Posted by BLKWDW

Thats not how i do it. We have to go over the car before loading and if any faults are found we have to report prior to loading. If there is a fault we sign to say it has been reported to cover our ****. Once its is dropped of the yardys go over the cars again and unless the is damage they have found i dont sign a thing.

from the CEVA website: Is it a requirement for someone to be present at the pick up and delivery of the car?

Yes, a vehicle survey report will need to be signed and the keys handed over to our driver

well i bought my car without viewing it, and when it arrived i have pointed out a couple scratches but wasnt sure if they were already there.

the bloke happened to have a handheld device with all the exterior faults on the screen and i had to sign that i had accepted the report

im left wondering can this digital report be altered mid transport to remove any liability from a CEVA incase of accidental damage?

[Stazza_Brendan]

I guess if you were transporting an older car you could pull a few leads off and put them in glovebox so that the cars still driveable (just) but not enough to be thrashed.

[ACEz]

That is just plain wrong, If that was my car i would not be happy !

[Franco Cozzo]

What do you think happens when you take your car to get serviced, I know when I was working the dealership, the things that mechanics did to customers cars.

What we do to our company ute, its a 4 cyl petrol ute and last fillup it used 30L/100km.

If it involves someone else driving it, expect the worst.

[2011G6E]

You never do know...I always liked the idea of a Corvette than came out some years back with a "Valet switch" in the center console. You used a seperate key to the ignition one to turn the switch, and it would impose a rev limiter on the engine (two or three grand springs to mind at most), and also cut the way the EFI delivered fuel so it was very "gutless".

I had a GT Cortina taken for a run by an apprentice and his mate and two girls when we left it with Ford for a tune up...I happened to be at Bargara Beach 20km from Bundy when we saw it roaring down a street while a beach carnival was on. My mate was a professional photographer and I went down there with him. The apprentice learned a lesson that A: a member of the public who trusts thier car to them is very likely not to pay for the service if they see thier car being abused, and B: if you're going to do it, try not to pick the car that's the only one like it in town and that stands out like dogs balls...

[fmc351]

Originally Posted by 2011G6E

You never do know...I always liked the idea of a Corvette than came out some years back with a "Valet switch" in the center console. You used a seperate key to the ignition one to turn the switch, and it would impose a rev limiter on the engine (two or three grand springs to mind at most), and also cut the way the EFI delivered fuel so it was very "gutless".

Callaway ZR1??? IIRC, it wasn't very gutless, just more normal.

[xboss]

The last car I had transported, I got the seller to write the odometer reading on some masking tape and stuck it to the steering wheel. He sent a photo of it to me as proof of the odometer reading at the time the car was picked up.
The reason we stuck it to the steering wheel was so anyone who jumped in the car knew that we had checked the reading on the odo.
When I picked up the car, it still had the same odo reading.

[nitro50th]

While i think that what has happened here is totally wrong and in the same situation i would be just as pi**ed off, can i offer a different perspective.

How many of us here has given 'our' cars one last send off before we drop them off at the dealer before trade in time. I think alot of us are guilty of this. Technically they are not our cars anymore but the next owner's.

Again how many of us have gone on holidays and grabbed a rental car. It's pretty common knowledge that rentals go harder than anything else on the road. (just check youtube for confirmation). Again these cars are technically not our cars.

Am i comparing apples with oranges here!! Or just missing the point.

Again i completely sympathise with XCwillo, i'm just trying to see things a bit differently. (although when it has resulted in engine damage, then thats really crossing the line)

OK, let the arguments begin, please be gentle on me.

Steven.

[jcxr]

Originally Posted by xboss

The last car I had transported, I got the seller to write the odometer reading on some masking tape and stuck it to the steering wheel. He sent a photo of it to me as proof of the odometer reading at the time the car was picked up.
The reason we stuck it to the steering wheel was so anyone who jumped in the car knew that we had checked the reading on the odo.
When I picked up the car, it still had the same odo reading.

Forklifts come in handy eh..............

[buickman]

Originally Posted by Big Damo

What do you think happens when you take your car to get serviced, I know when I was working the dealership, the things that mechanics did to customers cars.

What we do to our company ute, its a 4 cyl petrol ute and last fillup it used 30L/100km.

If it involves someone else driving it, expect the worst.

Never a truer statement said

[el_wagon]

Originally Posted by Big Damo

What we do to our company ute, its a 4 cyl petrol ute and last fillup it used 30L/100km.

Surely someone is stealing petrol

[Brute 33]

About 20 years ago a friend put his mulberry XB GT coupe into a panel shop for repairs that would take approx 3 weeks ....well the 1st weekend at the panelshop he was driving along a freeway with a friend and spotted his pride and joy cruising in the opposite direction.....so next thing you know they crossed over and followed his car at a distance till they came up behind it stopped at a set of lights .....his mate a ,a big unit ,got out of the car and went up to the driver and dragged him out of the coupe and took off with the owner in tow......now this was on a saturday afternoon so come monday morning friend gets a phone call to say that his coupe had been stolen from their premises.......to which he had asked how could this have happened ?

Now to cut a long story short,he made them sweat on what had happened for a while before telling them where the car was and the panel shop did pay another panel shop for the repairs to be done and the apprentice was sacked for improper use/theft of the customers vehicle.

[Cabbage]

Willo if they have done as you suspect, then that is a low act. 20ks is a lot to put on a ute that should only be moved around a yard. I think someone has seen your ute, seen it's had some work and looks good and decided to go for a drive. I'd be trying to raise hell with the transporter, get some legal advice off the adf and see what happens.

Steve nothing justifies someone giving willo's ute a flogging. Someone flogging a rental or a car they have sold is totally irrelevant in this case.

[nitro50th]

Originally Posted by Cabbage

Steve nothing justifies someone giving willo's ute a flogging.

Absolutely agree 100%. Nobody should have to put up with your pride and joy being flogged by some stranger behind your back. It's a pretty low act.

Just throwing a different slant on the situation.

Steven.