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Old 26-06-2021, 07:11 PM   #167
DFB FGXR6
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Default Re: Psychos in the Auto-Repair Business

Quote:
Originally Posted by Franco Cozzo View Post
The gall of some people, though I can't say I'm surprised dealing with other humans for most of my career

It's the best and simultaneously worst part of any job, when you have an appreciative customer it's the best feeling for job satisfaction.

The thing is you're under no obligation to help or even do business with someone, people get salty when you point to the door.

Every customer is right - but not every customer is right for you.
When a customer shows their appreciation for a job well done, there is nothing better. Now of course, there is a monetary reason for the job to be well done, but the human nature responds well to gratitude. A smile, a thank you and well done will get you further in life than rudeness and belittlement.
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