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Old 21-08-2020, 10:13 AM   #48
El Venom
normality is boring
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Join Date: Jun 2006
Location: Up in the hills on the QLD/NSW boarder
Posts: 1,803
Default Re: Psychos in the Auto-Repair Business

I am lucky. I try to do most of my work myself but sometimes I can't and have a great shop that's a 1 man show. Ask for a quote, I get it. Need parts, he will get them for me even if he's not doing the work. If my misses is out and about and has an issue with the car, he will take her seriously. He has even gone as far as saying that he prefers certain parts from certain suppliers but if we can afford those parts he will look at parts that suit our budget and even going as far as checking out ebay parts I have found.

We can supply parts no issues. Have supplied tyres and he has fitted no issues and when he has done work on any of our vehicles and has found extra stuff requiring attention he calls us and will even take the time to put the vehicle back on the hoist to show us so we know. He has gone as far as keeping basic service parts in stock for our vehicles even though one of our vehicles is the only one he works on just because he knows that I get them

The shop though does specialise in certain vehicles and doesn't do much in the way of mechanical work but he does recommend another shop who treats customers the same way and being in a rural area both shops recommend each other and don't step on each other toes so to speak when it comes to work.

I do agree that there are too many dodgy shops around and it's part of the reason I got out of the industry. I like driving and tinkering with cars but when you're working in the industry dealing with idiot shops 6 days a week it was painful. Seems too many are after the quick buck and finding professionals that still have the passion is getting harder and it's not just the industry itself but the customers as well
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