Quote:
Originally Posted by FoxtrotGolfXray 5.0
I can understand your frustration, but you should have been aware of the refund policy before you purchased the tickets, especially given the volatility of interstate travel in the country at the moment. I heard someone on tv say that there has been travel restrictions put in place somewhere across the country on average every twelve days (not sure over what period).
And to be fair to those agencies, there are no current travel restrictions in place for the start of June at this point in time, that I'm aware of? If your flights are direct, ie not through Victoria, there's nothing stopping you (apart from personal choice) from going, is there?
It is still a lot of coin to miss out on. But your health and well-being are worth more than a few $$$ down the drain, I would have thought?
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Regardless if they did or didn't.
Saying we won't provide a refund for xyz in a refund policy is just crap.
It's rubbish that companies can take peoples money and not provide refunds if the service isnt provided.