Quote:
Originally Posted by Crazy Dazz
It's no wonder so many things have become disposable, and cars are following.
Less and less consumers know or care about how their car works. But at the same time they are becoming more consumer-savvy and more forthright.
Now this SHOULD compel dealers, parts-retailers, recyclers (wreckers), and repairers, to become better communicators, more responsive, and more transparent, but instead they all seem to have run in the opposite direction.
Even companies which hold themselves out to be specialists, seem to be only interested in performing over-priced oil-changes.
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There's issues in the automotive repair industry over information access, in Australia a independent repairer has no access to service/repair information like they do by law in the USA.
Ricky Muir was making great strides in rectifying this, then the double dissolution election happened and our man in parliament got shafted
https://www.pc.gov.au/inquiries/current/repair#draft
There's discussions about 'right of repair' happening at the government level at the moment.
I'll touch base on more of my experiences as someone who works in this industry