Re: Psychos in the Auto-Repair Business
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It's no wonder so many things have become disposable, and cars are following.
Less and less consumers know or care about how their car works. But at the same time they are becoming more consumer-savvy and more forthright.
Now this SHOULD compel dealers, parts-retailers, recyclers (wreckers), and repairers, to become better communicators, more responsive, and more transparent, but instead they all seem to have run in the opposite direction.
Even companies which hold themselves out to be specialists, seem to be only interested in performing over-priced oil-changes.
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