Back in 2002, we bought a brand new Mazda Tribute.
We had no issues with the car, but the pre-delivery and customer service by most at the dealership was woeful.
Included with the delivery paperwork was a questionaire that we mailed directly back to Mazda Australia - praising the car, but damning their dealer. A few weeks later we received a phone call from Mazda Australia, which I initially thought was a follow up to the questionaire. However the woman had no idea about this earlier feedback, and proceeded to ask the same questions all over again. Always wondered why did they even bother with the written survey if it just gets ignored.
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Out of lease ......... what next?
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