Re: Psychos in the Auto-Repair Business
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When I worked in Professional Practice, there was a very simple rule. You could be paid as much as you want, provided you could charge out at 4 times that rate. For the "Big" firms it was more like 5 or 6.
And God forbid you should ever need a lawyer.
I've got no problem with honest charging, but what I hate is gouging, laziness, and incompetence.
I no-longer work in PP, because I got sick of dealing with the clients. Same Applies. If you don't want to provide Customer Service, don't get a job where its a large part of the role.
If you are going to charge for your expertise, then you need to have it.
It just beggars belief that I can have a contractor quote on a multi-million dollar project, to the dollar, but a workshop can't quote me on a job.
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