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Originally Posted by Sam_Boss260
Well when I explained what I wanted done, the woman technical / service advisor just looked at me, and said "I've never heard of this" and got the Service Manager out.
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Common. Front of house does not always get told about what is happening out back.
Most times, with recalls, they find out when 100 people book in for the same thing at once.
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Originally Posted by Sam_Boss260
I explained it to him and that I simply wanted them changed. He asked if it was making the noise on cold startup, to which I replied no, not as yet. He just told the girl to write up that it was making a noise and they will change them and that he'll need the car for around 2 days.
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Smart man. He has dealt with Ford warranty before.
If they were to write on the Job, replace at customer's request, Ford would knock back the claim.
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Originally Posted by Sam_Boss260
So I am assuming that they will change them no questions asked. I have brought my XR6 when I had it there, and they were pretty good with warranty work, no questions asked at all.
So lets just wait and see what happens.....
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They will replace them only if they are the old type.
If they crack the cover and find the updated ones, they will not touch them.